New Zealand organisations that have successfully changed the way they do business were recognised at the recent inaugural Grafton-Art of Change Awards, in Auckland.
Prime Minister John Key and Air New Zealand CEO Rob Fyfe were among business leaders who helped select New Zealand's business Change Champions. The winners are:
- NZSki - Driving Transformational Change
- Tony Duncan - Heart Foundation - Leading Change
- Intellectual Property Office of New Zealand - Special Award.
Prime Minister John Key commented that he was extremely impressed with the high quality of the entries for the awards.
Queenstown based NZSki successfully operate Coronet Peak, The Remarkables and Mt Hutt ski fields employing 40 fulltime, and around 1200 winter seasonal employees each year. The company has spent the last four years refocusing the way they do business to reduce staff turnover and increase profitability.
"NZSki have successfully transformed their organisation by creating the right culture with a clear and dedicated focus on getting the best out of their staff. As a result there have been huge benefits for both their guests and the wider Queenstown region. They are an inspiration to other companies looking at how they can improve business performance," says Ken Brophy, Managing Partner - Grafton.
NZSki completely transformed the way they work with their staff including introducing: performance incentives, staff benefits and a performance management system that is pay related, fair and transparent and increasing staff training opportunities. Their staff retention rates improved from 30-63% across the whole company. Changing their business also helped improve NZSki's profitability, with revenue for the winter season increasing by over 169% in the last four years.
Leading Change winner, Tony Duncan Chief Executive, Heart Foundation has taken the organisation from uncertainty to a secure future, with a clear focus on what they need to do to stop New Zealanders dying prematurely from heart disease.
"Tony has successfully led the Heart Foundation through an extensive restructuring of the organisation and the way they do business.
"The Heart Foundation has taken a lead role in a number of key initiatives to achieve their goal of decreasing the number of kiwis dying of heart disease. Tony's leadership has had an enormous impact on the continued success of his organisation and the health of New Zealanders," says Ken.
Intellectual Property Office of New Zealand (IPONZ) was the recipient of the Special Award recognising an organisation that has done something extraordinary involving change.
"IPONZ stood out amongst the entries. Their story is incredible, over two short years they have completely changed the way they do business.
"They have refocused the organisation from one heavy on administration costs and high on staff turnover, to one that is now recognised as operating the fastest intellectual property processing in the world. Applications with IPONZ on average take 2.5 days in Australia its 2 months!
"Not surprisingly staff retention has improved dramatically and they've gone from the bottom of the Ministry of Economic Development's job satisfaction statistics to the top," comments Ken.
Mark Weldon NZX outgoing CEO spoke at the awards dinner, highlighting the importance of businesses willingness to change.
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