Six Best Western hotels across New Zealand have been awarded a 2013 Certificate of Excellence by the world's largest travel site, TripAdvisor.
Queenstown-based Best Western Cranbury Court Apartments property manager, Marama Mains is one of the Best Western winners who was voted in the top 10% of accommodation providers on TripAdvisor for the third year running.
"This award can only be achieved by all of our staff who each day go above and beyond to provide the best possible experience for all of our guests and families," Marama said.
"We are so grateful that our guests comment on TripAdvisor and thank every person who took the time to make a review."
Located in the heart of Queenstown, Marama said she is busy getting ready for an avalanche of guests who are about to arrive on her hotel doorstep for the upcoming ski season. "We love looking after our guests and during their stay with us, we offer them our local secrets and advice to help them discover the very best ski experiences and restaurant dining this beautiful region offers," Marama said.
Best Western’s New Zealand Brand Development Manager and former All Black, Grant Batty said motel managers take pride in delivering a warm, friendly customer service experience for all their guests.
"This is a timely achievement for all the Best Western TripAdvisor winners, especially leading up to New Zealand’s booming winter ski season," Grant said.
"We are always pleased to hear feedback from guests, especially if they tell us they have enjoyed their hotel experience. Guests staying in Best Western hotels can be assured each hotel undergoes a stringent 200-point quality assurance check, used to maintain the standard of quality in every Best Western property worldwide."
The following six New Zealand Best Western properties received a Certificate of Excellence:
Best Western 555 On Bayview (Dunedin)
Best Western BKs Pioneer Motor Lodge (Auckland)
Best Western Braeside Resort (Rotorua)
Best Western Capri Court Motor Inn (Rotorua)
Best Western Cranbury Court (Queenstown)
Best Western Wellington (Wellington)
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