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OPI Fights Back Against Nail Lacquer Rip Offs

Contributor:
Fuseworks Media
Fuseworks Media
OPI Fights Back Against Nail Lacquer Rip Offs

OPI nail lacquer's New Zealand distributor is vowing to take action against beauty salons and nail bars that are selling fake lacquers and defrauding unsuspecting customers.

Global Beauty Limited - the only authorised distributor of OPI in this country - has discovered some nail technicians are filling empty OPI bottles with cheap, inferior nail lacquer before painting the nails of customers who think they are receiving an OPI manicure.

The colour is often different from the true OPI colour and the polish begins to chip off within 24 hours.

OPI, a leader in the global professional beauty industry, is renowned for its long-lasting performance and superior quality nail lacquers. The shades also contain no DBP (dibutyl phthalate), Toluene, or Formaldehyde.

OPI spokeswoman Terri Grace says filling an OPI bottle with a different brand of lacquer and passing it off as an OPI product is a clear breach of the NZ Fair Trading Act.

Grace says over the next six months the company will send mystery shoppers into nail salons suspected of fraud and then get their clippings tested.

"We are determined to protect the OPI brand and stamp out this fraudulent practice and have now employed the services of a forensic company that is able to analyse the nail lacquer from a small clipping of a customer's nail and determine if the lacquer is a genuine OPI product or not.

"If we discover the existence of a non OPI lacquer when the customer thought they were getting OPI we will immediately take action against the nail bar concerned as well as advise the NZ Commerce Commission and the Department of Health of the forensic results."

Letters are about to be sent to nail bars across the country to outline the situation and warn them of the consequences if they're caught.

"OPI International and Global Beauty Limited are most concerned about this deception to customers and the subsequent damage to the OPI brand. The sooner these nail bars cease this practice the better for genuine nail bars and customers alike," the letter says.

Already one Auckland salon has been caught using counterfeit OPI product and their details have been passed on to the Cosmetics, Toiletries, & Fragrances Association (CTFA).

OPI salons have also been reminded to prominently display their authorised salon stickers and customers are being urged to avoid nail technicians or salons who:

Use products from unlabelled or unmarked containers

Use dusty or dirty nail files, buffers and other tools, and have untidy premises

Do not ask you to wash your hands or feet before performing any nail or pedicure service, and do not wash their own hands before starting each service

Provide services that are painful or damage your skin or nails

Cannot explain how they clean and disinfect their nail files, clippers, tools and foot spas when asked

Use an implement or other object to forcibly remove or "pry off" artificial nails

Stick their fingers directly into jars or containers

Do not discuss concerns, ask questions and/or complete a consultation before performing services

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