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1 APRIL 2009 - The Massey University intranet system utilised by students from all across New Zealand, MyMassey, is under scrutiny after a severe breach of security left thousands of students able to access other people's highly sensitive information.
Rawa Karetai, President of the Albany Students' Association, was one of the first students to notice this critical error: "I was first made aware that the website www.mymassey.com started giving out personal information about other students at about 10.40pm. I immediately went and found a computer that was free and started to check to see if I was experiencing the same issues."
Karetai, like many other students, now had access to a variety of highly sensitive personal information that was not his own. Information at his disposal included, but was not limited to, the following: Massey ID numbers; Full names; Date of Birth; IRD Number; Academic transcripts as well as contact addresses and phone numbers. Students who had discovered this fault were also able sign the person whose information they could now access up for new papers or amend any of their contact details.
After having asked members of the Albany Students' Association and the Massey University Students Association Federation to try logging into their accounts in order to see how widespread the problem had become, Karetai then decided to take immediate action and called security in order to "try and get this issue sorted urgently".
This breach of security has some Massey students worried as to the security of their personal information. Stephen Freeland, 20, finds the incident "slightly daunting, considering that someone out there could have my address and IRD numberit starts to make me wonder that if this glitch has happened now, has it happened before and will it happen again?" Freeland isn't the only one made anxious by the potential repercussions of this infringement of privacy. "The most concerning thing of all of this," said another student who wished not to be named, "is that you can use some of this information as security questions for resetting your bank account information or to open a new bank account and use this as a means of identification theft".
In a written statement released earlier today, Chief Information Officer Gerrit Bahlman attributed the incident to "an operating system patch release". He stated that Massey University "regret the incident and will be contacting the students affected to explain what happened and apologise" and that the University is "committed to taking all reasonable precautions to guard against unauthorised access to confidential and personal information including the loss, misuse, and alteration of the information held by the University on its servers".
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Comments
Well yes, yet another big
Well yes, yet another big slip-up at Massey - ITS slip-ups mainly, but not always. This is just one more of many of them over the last few years though. There was a big one at the start of Semester 1 this year as well, but most Massey Uni incidents like this don't make it into the news. Oh dear! Gerrit Bahlman is not looking too competent.
I agree with the comment
I agree with the comment above. The only reason Gerrit Bahlman is still at Massey University is because he can not find another job. He did try a lot a couple of years ago, but no one else is silly enough to employ him.
Massey University's Chief
Massey University's Chief Information Officer Gerrit Bahlman must have been taking notice - his retirement farewell from the university is on is Wednesday, 29th July 2009 in Palmerston North.
For those wishing to attend his farewell function, R.S.V.P: to Karen McVicar by Wednesday, 15th July 2009 - k.a.mcvicar@massey.ac.nz
Another Massey retirement is the distinguished Professor Bob Hodgson who retires in June 2009 after many years at Massey. Prof Hodgson headed Production Technology, which was replaced with the Institute of Information Science and Technology (IIST) around 1998, which he also headed for most of its life. At the beginning of 2008, IIST was merged with the Institute of Technology and Engineering (ITE) to form the School of Engineering and Advanced Technology (SEAT) in an attempt to boost Massey’s ailing Engineering programme. SEAT is headed by Professor Don Cleland (from ITE) who has already made fatal management blunders in the first year with new flawed structures and resulting cut-backs and staff redundancies throughout 2008 (staff who were almost entirely all from IIST, not ITE). Student numbers are up slightly in SEAT this year, as they are across the university in general, but that is to be expected due to the recession. However, enrollments of engineering students in Wellington still fall well short on numbers required to justify offering this programme at the Wellington campus. SEAT is behind the “ME” branding and advertising campaign – ME for Massey Engineering.