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Three quarters of customers satisfied with telco service: Commerce Commission

Tuesday, 14 September, 2021 - 09:22

The New Zealand Telecommunications Forum (TCF) welcomes the Commerce Commission’s draft prioritisation paper on retail service quality (RSQ) released today which reports that 78% of respondents are satisfied or very satisfied with the service they receive.

'NZ not responding fast enough to digital tech'

Monday, 6 September, 2021 - 13:16

The just released international report on digital competitiveness, Digital Riser Report 2021, finds New Zealand’s digital competitiveness has reduced 70 points, national tech leader Graeme Muller says.

Lockdown isolation 'highlighted as issue for those caught in digital divide'

Monday, 6 September, 2021 - 12:07

One of the country’s leading community housing providers is continuing to develop its plans to eliminate the digital inequity for OCHT housing tenants living in Christchurch.

UCG incentivises vaccinations

Wednesday, 1 September, 2021 - 14:50

An Australasian technology company has today announced a scheme to incentivise its workers and delivery partners across New Zealand and Australia to get vaccinated, if they haven’t been already.

'Up to 600,000 able to benefit from 300Mbps fibre upgrade' - Chorus

Wednesday, 1 September, 2021 - 10:46

Chorus has announced its largest-ever performance upgrade for New Zealand fibre customers, as its ultra-fast broadband fibre rollout continues to track ahead of schedule.

2degrees reinstates support for customers during Covid-19 lockdown

Tuesday, 24 August, 2021 - 11:56

2degrees has today announced it will reinstate support for customers by again removing broadband data caps.

"We know staying connected matters now, more than ever and 2degrees customers can rest easy, knowing they are fully supported during this Level 4 lockdown," said CEO Mark Aue.

Chorus' FY21 Full Year Results

Monday, 23 August, 2021 - 08:39

Chorus today released its audited annual results confirming earnings before interest, tax, depreciation and amortisation (EBITDA) of $649m for the year ended 30 June 2021.

Summary

UFB uptake 65 per cent; Chorus rollout is 95 per cent complete

Record use of Enable fibre broadband through COVID-19 lockdown

Friday, 20 August, 2021 - 14:00

Enable’s fibre broadband network is seeing an increase in usage as the Christchurch community is dependent on video conferencing and other online services under Alert Level 4 to connect with friends and family, learn, be entertained, and run businesses.

Chorus network broadband traffic update, regional breakdown of data use

Friday, 20 August, 2021 - 12:29

Figures released today show peak traffic on the Chorus network last night reached 3.57Tbps at 8.50 pm, a 26 per cent increase on Chorus’ baseline levels and well within our installed capacity levels (see NZ 20 August 2021 AM Downstream graph).

Enable appoints Johnathan Eele as its new Chief Executive

Tuesday, 10 August, 2021 - 08:31

Christchurch fibre broadband provider, Enable, today announced Johnathan Eele as its new Chief Executive, following the recent retirement of Steve Fuller. Johnathan will join Enable on 13 September 2021.