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How important is brand when choosing a new broadband provider?

New research, carried out by New Zealand comparison company NZ Compare, indicates that a well-known brand is becoming less important as a deciding factor when people choose a new broadband plan.

Sunsuper slashes customer response times with CX offering

Sunsuper, one of Australia’s fastest growing superannuation funds, selected Genesys (, the global leader in omnichannel customer experience (CX) and contact centre solutions, to refresh its CX capabilities to support business growth and has already seen impressive results

Evolving attitudes toward digital and brands will fuel next creative revolution - report

Facing an explosion of digital clutter resulting from two decades of rapid technology growth and innovation, people and organisations are rethinking what they really want, says a new report by Accenture (NYSE: ACN).

SKY adds new Download to Go feature to the SKY GO App

SKY customers can now download great content to view when they are offline thanks to the new Download to Go feature on the SKY GO App.

Telesmart announces Cloud Calling for Microsoft Teams

Telesmart has leveraged its experience and infrastructure to be the first provider in New Zealand to deliver Cloud Calling for Microsoft Teams.

University sci-tech entrepreneurial investment programme expands

New Zealand universities and research institutions are a ‘hot-bed’ of entrepreneurial talent. Innovative sci-tech ideas are coming through so fast that a student-led investment committee programme is expanding nationally to cope with demand.

Genesys PureCloud generates triple digit revenue growth year on year

In the first three quarters of 2018, Genesys reported record momentum for the PureCloud platform, a unified, all-in-one customer engagement and business communications solution.

Romer selected as Kiwi rep for Apple travel app directory

Romer, the platform giving locals and travellers unique experience recommendations and adventures is proud to announce that it has been chosen by Apple to feature on its list of the best travel applications to discover your next holiday.

Information about Proper's new in-app feature launched today

Proper app launches free background check feature, enabling New Zealand landlords and agents to screen prospective tenants through their phones.

Today Proper launches a feature that allows users to conduct free background checks through the mobile application.

Just Imagine: Can engineers un-engineer loneliness?

This glimpse of the future was crafted by: Evelyn Storey