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Founder of NewZealand.ai - Helping Kiwi businesses learn about Artificial Intelligence, what it is, how to derive value and how to build capability. Host of The AI Show monthly events and AI-DAY.co.nz, New Zealand's Premier AI Event.
If you're in our conversations offline, why are you not in our conversations online?
Recently I've been trying to get my head around whats happening in the Social Media space in New Zealand, especially for some of our larger household brands.
You could be cutting your chances of getting exposure on twitter in half depending on when you post your tweets so we looked at the research, the timezones and discovered some very useful information.
Location based social games like Gowalla and Foursquare are putting businesses, cafes, bars and restaurants on your map. The experience is interactive and enables user driven content to be easily shared among others visiting the same location.
Retailers are in a unique position to use Social Media in creative ways. Many retail staff actively use Facebook and Twitter for personal use so asking them to post for work to is probably easily answered.
Communities started becoming groups and networks well before the the Internet, Social Media or Facebook. While some might argue that the internet is destroying 'real communities', others are more involved with communities than they ever were pre dial-up.
As a Social Media Community Manager for a Web 2.0 company, naturally I want to find out whats going on around our brands, our competitors and the industry in general.
Blogsplat.co.nz is a new opinion blog community seeking contributors.
Opinionated commentary is the name of the game. New Zealand issues discussed by Kiwi's with a point of view.
Social Media offers many businesses and organizations a unique platform to promote their cause. But as we have seen with a bunch of campaigns recently some companies are choosing to abuse their twitter profile and social media presence with spammy twitter marketing campaigns.
Nominations are open for this years Support Awards. For the next 30 days anyone can nominate their favorite company, customer service department or helpdesk agent through the competition's website Supportawards.org.
Cloud based Helpdesk start-up Zendesk has run Meet-ups for its customers and friends around the world building their brand and sharing some helpdesk karma.
Voxy: Your Voice