Fuseworks Media

DHL Express expects record numbers this festive season in New Zealand

● Specialty online shopping day sales expected to set new shipping records

● Major upgrades allow DHL to deliver 90% of its shipments in an overnight service from New Zealand to Australia

● DHL Express New Zealand is expecting a 12% increase in shipping this December, compared to pre-Covid numbers

Auckland, New Zealand, 22 November 2023: DHL Express, the world’s leading international express service provider, is ready to greet the holiday season head-on this year, with significant investments made in preparation for the year-end Christmas peak. Flight schedule upgrades, regional expansions and other key changes in the network have allowed DHL to increase its capability to deliver 90% of its shipments overnight from New Zealand to the main cities of Australia.

The remaining shipments connect to the rest of the world or head to regional / remote areas taking an additional 1-4 days, given the geographical spread. With around 75% of New Zealand’s SMEs exporting to Australia, Kiwis are relying on DHL’s Auckland to Sydney overnight service, which has been in operation for 26 years. In 2020, DHL introduced a second overnight aircraft into the network to keep up with the Covid-19 demand. The new aircraft connecting Auckland to Melbourne was quickly upgraded from Boeing-737 freighter to Boeing-767 freighter in 2023, providing additional capacity to support the demand and growth. With a combined capacity of 110 tons daily between the two flights, DHL was able to strengthen its trans-Tasman express delivery capabilities even further, with the Auckland to Sydney freighter flying an additional leg to Christchurch.

Today, shipments for the upcoming peak period are expected to increase a further 12% compared to the network’s pre-covid peak period surge in 2019. The upcoming online shopping days of ‘Black Friday’ and ‘Cyber Monday’ kick off the festive season, with the week following historically proving to be the peak delivery days for DHL couriers nationwide.

Chitra Shinde, DHL Express Vice President of Operations New Zealand, said, “We always anticipate an increase in shipments in November and December, so we are well prepared to meet this demand. With more than 20 dedicated aircraft in our Asia Pacific fleet, we were able to make a flight schedule change. Our inbound flight from Australia now arrives in Auckland three hours earlier, significantly increasing our capabilities to get shipments delivered overnight.”

Shinde continues, “With no close-down over the Christmas period and the team working throughout the holidays, including having more ‘DHL Santas’ (couriers) on the road, we are confident in our ability to provide our customers with excellent service quality and ensure all Kiwis have their presents under the tree in time for Christmas.”

Whilst there is no Christmas cut-off date for DHL Express, Kiwis are encouraged to plan accordingly when shopping online and choosing their shipping provider to ensure international parcels arrive before the big day. 

For more information, visit mydhl.express.dhl/nz.


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