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Chorus partners with Digital Seniors and 20/20 Trust to advance digital equity across NZ

Chorus partners with Digital Seniors and 20/20 Trust to advance digital equity across Aotearoa, New Zealand Chorus is excited to announce two new partnerships with Digital Seniors and 20/20 Trust. The two-year partnerships support the growth of digital inclusion initiatives to lead the way towards improved digital equity in Aotearoa, New Zealand. 

Digital Seniors is a Wairarapa-based charity with dedicated volunteers that offer seniors free, intuitive digital coaching to help them become more comfortable using technology and services. As part of the partnership, Chorus is helping Digital Seniors expand their programme into six new Auckland regions over the next two years. 

Digital Seniors’ volunteer coach Madeline Ball enlightens Colin Jarvis in the digital world. 

Cathy Hardinge, CEO of Digital Seniors, shares an example of how the programme is helping seniors: “When Colin started coming to one of our hubs, he was unfamiliar with the simplest of digital tools. Fast forward a few sessions, and he’s now sharing photos with his son in the UK, rekindling a connection that lay dormant for two decades. Digital citizenship is more than just using technology; it’s about reinvigorating lives. 

“Our research shows seniors are increasingly less engaged with digital technology and need help when using digital services and products. With seniors poised to be the largest demographic by 2028, the urgency to improve digital engagement is clear.”

The partnership with 20/20 Trust complements the vision of improved digital skills education through their community-centric digital equity programmes. Dr Warren Williams, CEO of 20/20 Trust, highlights the success of their Chorus-supported Hapori Connect initiative in Northland earlier this year, setting the stage for the programme’s expansion in 2024. 

“The Whangarei cohort of Hapori Connect was a huge success, and we’re already planning and developing the next phase of the programme to launch next year,” said Dr Williams. 

Hannah Taylor, Chorus’ Head of Sustainability, leads the company’s efforts on digital equity: “There are a wide range of benefits from digital inclusion, both economic and social for the individual and the wider benefits of a more connected society. Digital inclusion is more than just the availability of good connectivity; it’s about ensuring its affordability and then building skills, motivation, and trust. 

“Our partnerships with Digital Seniors and the 20/20 Trust, along with our ongoing collaboration with Netsafe, mark a pivotal step towards a more digitally inclusive Aotearoa.”


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